Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
Frequently asked questions?
Can I personalize my order?
Yes! Many of our gifts can be customized with names, colors, messages, photos, or special themes. If you have a unique idea, we’d love to work with you to create something special.
How far in advance should I place my order?
We recommend placing custom orders at least 1–2 weeks before your event. During busy holiday seasons, ordering earlier is encouraged to ensure availability.
What occasions do you create gifts for?
We design gifts for almost every occasion, including birthdays, anniversaries, weddings, baby showers, graduations, holidays, Mother’s Day, Father’s Day, Valentine’s Day, employee appreciation, and “just because” moments.
Do you offer gift wrapping?
Yes! Every gift is beautifully packaged and presentation-ready. We believe thoughtful packaging is part of the gifting experience.
Do you ship?
Yes. We ship to customers throughout the United States. Shipping costs and delivery times are calculated during checkout.
Can I order gifts in bulk?
Yes. We welcome bulk orders for businesses, churches, schools, nonprofits, weddings, conferences, employee appreciation events, and other special occasions.
What is your return policy?
Because many of our products are personalized and handmade, custom orders cannot be returned unless they arrive damaged or there is an error on our part. If you experience any issues, please contact us within 48 hours of receiving your order so we can make it right.
Do you create custom gift themes?
Yes! If you have a unique vision or theme, we’ll work with you to create a one-of-a-kind gift that fits your occasion, style, and budget.
How do I care for my handmade gift?
Care instructions vary by product. Any special care information will be included with your order when applicable.
How can I contact Ezzence2Designs?
You can reach us through our website, email, or social media. We strive to respond to all inquiries within 24–48 business hours.
Do you create custom gift themes?
Yes! If you have a unique vision or theme, we’ll work with you to create a one-of-a-kind gift that fits your occasion, style, and budget.
Do you offer local pickup?
If local pickup is available, details will be provided during the ordering process.
Our Promise
At Ezzence2Designs, we believe every gift tells a story. As a family-owned business, we’re committed to creating quality handmade gifts that celebrate life’s most meaningful moments with love, creativity, and exceptional customer care.
Thank you for choosing Ezzence2Designs. We look forward to helping you celebrate every special occasion!
Beyond the ordinary
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.
Make a strong first impression
Thank you for supporting my small business and allowing me to be a part of your life's special moments. It is truly an honor to create keepsakes that you and your loved ones will cherish for years to come.
With gratitude,
Nicole Alexander-Williams
Founder & Creative Designer
Ezzence 2 Designs LLC
"Where Every Gift Tells a Story, Every Design Creates a Memory."